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Technology System Integrator's Managed Desktop Solution provides the ability to remotely and proactively manage your desktop infrastructure anytime, anywhere. Technology System Integrator provides lifecycle solutions that you can configure to meet your specific needs including a 24X7 Service Desk, technician presence for on-site installation, move, add and how to support as well as complete desktop configuration management services. With our unique set of modular delivery options, you will find an offering that fits your Enterprise and shows immediate value.
A 24 x 7 Level 1 Service Desk that uses remote management for your multi-vendor client environment, dispatches field services, and routes all other calls to the appropriate resolver group.
Outsourcing day-to-day tactical management of Installation, Moves, Changes and Disposal can free valuable IT resources and spend for more strategic initiatives. In addition, self maintainers can reduce logistics costs for spare parts and associated overhead by leveraging Technology System Integrator's outstanding on-site service after remote diagnosis for their heterogeneous desktop and mobile hardware base.
Anytime, anywhere you can help your PC users. Users do not even have to be on your corporate network and you don't have to have your laptop. All you need is an Internet-connected web browser and you can securely connect and assist them.
Keeping up with the right version of software to mitigate exposure to security risk is vital in today's fast paced world of computer vulnerabilities, viruses, malware, phishing, spam, etc.
Make sure you are not in violation with application license usage while also helping to ensure you are not overpaying for unused licenses.
No more outdated spreadsheets with missing data. Through discovery and automation capabilities Technology System Integrator Managed Desktop has an always updated, accurate view of all the desktops in your enterprise (Technology System Integrator and non-Technology System Integrator)
The Technology System Integrator Managed Desktop Solution provides three preconfigured options: from simply using select capabilities and doing it yourself, to partially outsourcing and having Technology System Integrator do specific time consuming tasks to completely outsourcing desktop management where your users call our help desk and we answer the phone as a member of your IT department. Or you can configure your own custom solution by selecting any combination.