TSI
"Pledging To Quality IT" 
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Desktop Solutions

Technology System Integrator's Managed Desktop Solution provides the ability to remotely and proactively manage your desktop infrastructure anytime, anywhere. Technology System Integrator provides lifecycle solutions that you can configure to meet your specific needs including a 24X7 Service Desk, technician presence for on-site installation, move, add and how to support as well as complete desktop configuration management services. With our unique set of modular delivery options, you will find an offering that fits your Enterprise and shows immediate value.

Service Desk

A 24 x 7 Level 1 Service Desk that uses remote management for your multi-vendor client environment, dispatches field services, and routes all other calls to the appropriate resolver group.

Field Services

Outsourcing day-to-day tactical management of Installation, Moves, Changes and Disposal can free valuable IT resources and spend for more strategic initiatives. In addition, self maintainers can reduce logistics costs for spare parts and associated overhead by leveraging Technology System Integrator's outstanding on-site service after remote diagnosis for their heterogeneous desktop and mobile hardware base.

Secure Remote Troubleshooting

Anytime, anywhere you can help your PC users. Users do not even have to be on your corporate network and you don't have to have your laptop. All you need is an Internet-connected web browser and you can securely connect and assist them.

Simplified Software Patching

Keeping up with the right version of software to mitigate exposure to security risk is vital in today's fast paced world of computer vulnerabilities, viruses, malware, phishing, spam, etc.

Ensure Compliance

Make sure you are not in violation with application license usage while also helping to ensure you are not overpaying for unused licenses.

Keep Track of Assets

No more outdated spreadsheets with missing data. Through discovery and automation capabilities Technology System Integrator Managed Desktop has an always updated, accurate view of all the desktops in your enterprise (Technology System Integrator and non-Technology System Integrator)

Desktop Management Your Way

The Technology System Integrator Managed Desktop Solution provides three preconfigured options: from simply using select capabilities and doing it yourself, to partially outsourcing and having Technology System Integrator do specific time consuming tasks to completely outsourcing desktop management where your users call our help desk and we answer the phone as a member of your IT department. Or you can configure your own custom solution by selecting any combination.

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Contact

TSI Headquarter 252 W 38 ST, Suite 505 New York, NY 10018
Live Tech Support

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What We Do

Analysis & Planning
Network Performance
Network Security
Disaster Recovery
Policy & Operations
Regulatory Compliance
Design & Implementation
Network Architecture
Messaging and Collaboration
Backup and Storage
Remote Connectivity
Wireless Architecture
Ongoing Support
Complete IT Management
Managed IT Services
Web Design & Development
Server Hosting & Co-Location
CIO Level IT Management
Managed Services Packages
Enterprise Level Package:
 IT Support 24hrs a day including holidays on any type of Network Down Emergency
 IT Support from 8am to 8pm for Standard Network Services
 Unlimited Remote Network Services Support
 Unlimited Hardware Services Support
 Guaranteed 1-2hr On-Site Response time
 Dedicated Assigned Network Account Representative
Gold Level Packages:
 Support Monday-Friday for 9am to 5pm on any type of Network Down Emergency
 Guaranteed 1-3hr On-Site Response time.hr
 Unlimited Remote Network Services Support
 Unlimited Hardware Services Support
 Dedicated Assigned Network Account Representative
Silver Level Packages:
 Support Monday-Friday for 9am to 5pm on any type of Network Down Emergency
 Guaranteed 1-3hr On-Site Response time
 Unlimited Remote Network Services Support
 Unlimited Hardware Services Support

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