TSI
"Pledging To Quality IT" 
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Business Continuity

 

 

TSI Tech Support is well-equipped and staffed to work with you to design and provision a customized strategy for mission-critical business continuity, disaster recovery and data preservation. Operating in our fully provisioned environment, your servers and your valuable data will be there when you need them.

Remote Site or Hot Standby. Our cabinet, cage or single-server configurations can be customized to your business recovery goals.

Cloud Servers. With the latest in cloud computing, your software is safe in the cloud and accessible via the Internet from your disaster recovery site.

Data Backup. Put the cloud to work protecting your data offsite in a secure data center location. Server or workstations, we can add protection from lost data.

Custom Solutions. Major business operations require custom solutions to ensure you can quickly recover. Our team can work with your risk management or disaster recovery team on a solution that's built to your specifications.

Our facilities are connected with an extraordinarily fault-tolerant network featuring multiple fiber routers and redundancy. We connect to the Internet with TSI Tech Support Cloud, for the highest quality Tier 1 backbone providers configured in a multi-homed environment to bring confidence to your recovery plan.

Data Center Protection. Our data center environment provides protection in times of natural and man-made disasters.

Independently Audited. Each site has been SAS 70 Type II audited. TSI Tech Support is the first data center-based business to attain UCS certification, recognizing our standards as a cloud and managed service provider.

Network Diversity. Adding to the strength of our physical facilities is the reliability of our direct connections to US and Canadian top tier carriers.

Planning Partner. We can help you with design and implementation of your comprehensive business continuity strategy.

Plan before disaster strikes. Working with TSI Tech Support, we can help you build a comprehensive plan for your people and technology. With a remote worksite in suburban Seattle, your team can keep your call center operations, business management or sales up and running in an emergency. This subscription-based service provides you with a location for personnel when you need it while your technology is kept safe and accessible in TSI Tech Support’s data centers.

 

TSI Authorizations & Certifications

  • Novell CNEs & MCNEs NetWare 2.x-6.x
  • Citrix Silver Solution Advisor
  • Citrix CCEA
  • Cisco Premier Partner
  • CCNP, CCSP, CCDAs, CCNAs
  • Wireless & VPN/Security Specializations
  • Microsoft Certified Partner MCPs, MCSEs
  • TSI Tech Authorizations Industry Partnerships and Alliances
  • Desktop and Server Partnerships
  • HP, Apple, Dell, Microsoft
  • Network Security Products
  • Watch Guard, Exabyte, Panda Software, APC, IBM,
  • EMC/Dantz, SonicWall, Cisco, NETGEAR, Linksys
  • Ingram Micro, Arc mail, Face Time

Our Partners

                                                      

Contact

TSI Headquarter 252 W 38 ST, Suite 505 New York, NY 10018
Live Tech Support

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What We Do

Analysis & Planning
Network Performance
Network Security
Disaster Recovery
Policy & Operations
Regulatory Compliance
Design & Implementation
Network Architecture
Messaging and Collaboration
Backup and Storage
Remote Connectivity
Wireless Architecture
Ongoing Support
Complete IT Management
Managed IT Services
Web Design & Development
Server Hosting & Co-Location
CIO Level IT Management
Managed Services Packages
Enterprise Level Package:
 IT Support 24hrs a day including holidays on any type of Network Down Emergency
 IT Support from 8am to 8pm for Standard Network Services
 Unlimited Remote Network Services Support
 Unlimited Hardware Services Support
 Guaranteed 1-2hr On-Site Response time
 Dedicated Assigned Network Account Representative
Gold Level Packages:
 Support Monday-Friday for 9am to 5pm on any type of Network Down Emergency
 Guaranteed 1-3hr On-Site Response time.hr
 Unlimited Remote Network Services Support
 Unlimited Hardware Services Support
 Dedicated Assigned Network Account Representative
Silver Level Packages:
 Support Monday-Friday for 9am to 5pm on any type of Network Down Emergency
 Guaranteed 1-3hr On-Site Response time
 Unlimited Remote Network Services Support
 Unlimited Hardware Services Support

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