"Pledging To Quality IT"
- INEXPENSIVE IT Support, Network Support, Computer Support: : TSI Tech Support
- IT Security—Lessons to Learn from a True Event: TSI Tech Support
- Promoting your website with QR Codes, Mobile taggin: TSI Tech Support NY
- A Sunny Future in Cloud Technology: TSI Tech Support NY
- Employee Web Use And Misuse: Companies, Their Employees And The Internet : TSI Tech Support NY
TSI 24/7 Dedicated Help Desk
TSI is your 24/7 Dedicated Help Desk Technical Support Nation Wide, We do it all in the name of TSI your Quality IT Experts.
TSI Help Desk Support Services provide unlimited fixed tech support, we that it from the start, hardware or software diagnosis, we can fix any technical issue and implementation of technology solutions best for you business. For ease of budgeting.
TSI will customize cost within you budget, to provide you with our unlimited Help Desk Support.
Looking for simple but powerful help desk Support ? a company that give you the control with our customer portal manage tickets, organize your contacts, and assign tasks to the TSI helpdesk team.
Customer Portal Help Desk
Receive tickets via customer portal or email
Assign tickets to the TSI Held Desk IT Support Team
Create tickets while browsing network assets
Track tickets by user, asset, due date & more
TSI Help Desk Offers Proactive Total Support Coverage:
Central point of contact for technical support
Knowledge Base or continuous user support
Onsite Tech Support and maintenance support
Cisco, Microsoft, Linux, Mac Tech support
Contact with vendors about data problems
Emergency Help Desk Tech Support
As mentioned above, clients who select our Signature Network Support plan benefit from our emergency tech support, which comes with a Rapid 1 hour Response Guarantee that ensures you�ll have a technician on-site to address your situation within 2 hours of your call. How many help desk outsourcing companies can make that promise and keep it not many.
Help Desk Remote Management System
With the use of innovative Remote System Monitoring, Help Desk engineers can provide state-of-the-art software maintenance and system troubleshooting to the customer 12 hours a day, 7 days a week, with technical support on-call.
The Remote System Monitoring provides our Help Desk engineers with the ability to identify problems before the customer notices. In addition, this system assists customers with system administration, and field engineers with troubleshooting. Our Help Desk engineers have the ability to see exactly what the user sees, enabling them to save - recreate the problem, as well as locate its source easily and efficiently.
We Develop Application for all Industry
The efficient and effective provision of help desk and support services are a valuable business asset. The software we choose to use is key to our customers satisfaction, helping them to overhead cost control and productivity or service lifespan.
A proactive it help desk is a must in today's economic and regulatory environment. IT-dependent organizations must focus on establishing better control over servicing the customers of the IT department. In addition, cost reductions are a necessity in today's economy. And, internal support groups are a frequent cost reduction target. Help desks and desktop support teams need to ensure that their services are clearly defined and aligned with the business requirements
Even though most IT dependent organizations have help desk centers, the strategic advantage of the help desk is not well understood by senior management. They often see the help desk budget as a black hole without any real benefit to the organization because it does not generate revenue. As a result, help desk managers, like everyone else supporting the technology-enabling initiatives of the enterprise, continually face the challenge of accomplishing more with fewer resources